If you need help completing a purchase, please contact us.
How do I book a private event or corporate team building activity?
Complete our super easy intake form and a member of the Hijinks Concierge Team will be in touch to help you book your event.
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How do I cancel a purchase?
To secure a refund, please contact the experience provider directly using the information provided in your confirmation email. If you need help you can contact us for assistance.
Please note: we honor the cancellation policies of our experience partners and therefore are unable to offer refunds where it goes against the experience provider’s policy.
How do I change the date and time of my booking?
To change the date and time of your booking, you’ll need to be in touch with the experience provider.
Still have questions? We want to hear from you. Contact us here.
Looking for Partner FAQs? Find them here.